Terms of Use Agreement

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to airbornekitesurfing.com.au indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by airbornekitesurfing.com.au. airbornekitesurfing.com.au reserves the right to make changes to this site and these terms and conditions at any time. By ordering or registering on airbornekitesurfing.com.au you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via the link at the footer of any marketing communications or contacting our Customer Service team and we will remove you from marketing communications. We may exchange personal information with our related companies and with third party service providers who assist us with payment, marketing, data processing, IT, archival, auditing, accounting, customer contact, legal, business consulting, banking, delivery, data analysis, document management, research, investigation, insurance, website and other services. Some of these third parties may be a location in Australia, USA, EU and other countries.

Order Acceptance Policy

Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. airbornekitesurfing.com.au reserves the right at any time after receipt of your order to accept or decline your order for any reason. airbornekitesurfing.com.au  reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. airbornekitesurfing.com.au is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by airbornekitesurfing.com.au.

Liability

airbornekitesurfing.com.au is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving a reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Shipping and Delivery

Customers who choose Express Shipping (no signature) give authority for their order to be left unattended at their delivery address. airbornekitesurfing.com.au will only replace orders using this shipping method providing the order is proved lost in transit by our delivery company. Certain factors such as order size, weight and shipping address may require us to ship via another method. airbornekitesurfing.com.au reserves the right to change your shipping method in these cases and will provide tracking details for the new carrier once shipped. The delivery times provided by airbornekitesurfing.com.au are estimates only. airbornekitesurfing.com.au will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where the stock is not available. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping pages. The special instructions box on the delivery page of the checkout is used for any instructions to help the driver make delivery of your order (e.g. ” Last house at end of driveway”, ” Office hours 9-5″). Drivers are unable to grant specific requests such as ” Deliver between 1-2pm” or ” Leave parcel in garden shed”. airbornekitesurfing.com.au cannot be held responsible if your instructions are not followed, nor can we complete any promo code requests entered in this field.

Change of Address

The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. In the event that an incorrect address was entered, address changes can only be made until the order begins processing. airbornekitesurfing.com.au cannot accommodate all address change requests. We highly recommend calling our customer service team on (08) 9244 4446 instead of emailing as we cannot guarantee instant responses to email enquiries. airbornekitesurfing.com.au takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.

Pricing

Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on an exchange rate

Order Cancellations

If notified before goods have been dispatched, airbornekitesurfing.com.au can accommodate order cancellations. If items have been shipped, airbornekitesurfing.com.au reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, airbornekitesurfing.com.au shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.  airbornekitesurfing.com.au shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.  If your credit card has already been charged for the purchase and your order is cancelled, airbornekitesurfing.com.au shall immediately issue a credit to your credit card account in the amount of the charge.