What happened with the shop in Osborne Park?

The shop in Osborne Park has unfortunately closed permanently. KiteBud are the new owners of Airborne Kitesurfing and will be retailing Airush Kiteboarding products exclusively Online from now on.

Where is the new shop located? Can I visit your store?

Airborne Kitesurfing will retail kitesurfing products exclusively Online. We do not have a store front and we cannot retail from our school location, however, customers are welcome to come down to the beach at Pinnaroo Point during our school hours (11am to 7pm, 7 Days a week from October to April) to have a chat with us. It is highly recommended you Contact us to book an appointment prior to showing up at the beach to ensure that we are available.

Do you offer free shipping?

We sure do! All order orders over $350 will ship for FREE Australia-Wide. Most items (Kites, boards, harnesses, bars) will be delivered using Startrack Australia wide. Most items will be delivered between 2 to 5 business days but may take longer for bulky items and/or remote areas.
Smaller items (small accessories) will be delivered using Australia Post e-parcel service. Delivery times vary between 2 to 7 business days.
Tracking numbers will be provided to you by Startrack or Australia Post.

Do you offer interest free finance i.e. buy now, pay later options?

We sure do! We have partnered with Splitit to offer you interest free finance. You can choose to pay in up to 4x equal monthly payments with zero interest fee. Note that any discount code will be automatically disabled when choosing the Splitit payment option.

How can I get customer service?

You can contact by phone: For Sales: 0426 177 720 For Lessons: 0423 089 906 email: info@airbornekitesurfing.com.au. Please note that we do not answer the phone while we are teaching lessons, but you can leave a message and we will call you back as soon as possible. It is highly recommended you Contact us to book an appointment prior to showing up at the beach to ensure that we are available.

If I choose Local Pickup, where and when can I pickup my Online order?

If you choose the local pickup option (Min. $350 order for local pickup) during your online checkout, you will need to pick up your order at our storage facility: National Storage Wangara during business hours (Monday to Friday: 8AM-5PM, Saturday 9AM-2PM. Sunday: CLOSED) 25 Excellence Dr, Wangara WA 6065 (08) 9303 4424.
Please wait until you receive our local pick email instructions before you pickup your online order. There are no fees for local pickups.

Are the items in stock actually in stock?

Yes. Our website displays stock in real time so any product that is listed as ”in stock” is actually in stock right here in Perth.

Can I place a special order for items that are NOT in stock?

Most items that are not in stock can be backordered. Please be sure to contact us before placing an order for a backorder item so we can make sure that it’s available. If the item is available in the factory, we will place a special air freight order for it so you can get it as fast a possible (usually 7 to 10 business days).

Can I order an Airush surfboard/foilboard ?

Unfortunately, we do not stock any Airush surfboards or foilboards at this stage. Special orders can be placed for such items if you are willing to cover the cost of air-freight.

Do you have spare parts?

Although we are not a repair shop, we hold a small quantity of the most common Airush spare parts. If you cannot find the part that you need on our website, Contact us to see if we can find it or order it for you.

Do you offer DEMOS for kites?

Yes we do! However, we have limited models and sizes available for demo. We currently have the following kites available for demo: 2020 Lithium V11 (7m, 8m, 9m, 10m, 12m) 2020 One Progression (4m, 6m, 9m) 2020 Diamond (7m, 9m) 2019 Ultras (12m, 14m, 17m). Unfortunately, we do not have other kites available for demo at the moment Please note that bookings must be made for any demos and that all demos will take place at Pinnaroo Point during schools hours only. Unfortunately you won’t be able to take our demo kites away from Pinnaroo Point.